This position is a program manager role responsible for planning, coordinating, and managing major human services programs, including social services, financial assistance, and community services.

This class is the highest in the Human Services series, requiring a Master’s Degree in social work and casework expertise. Individuals lead a team of Master’s-level social workers in family unification, maintenance, protective services, and placement.

This class represents the advanced stage in the Human Services series, requiring a Master’s Degree in social work or a related field. Individuals work independently, providing intensive social work services, crisis intervention, and direct public services while addressing complex issues and advising staff.

Under general supervision, this role assists crime victims and witnesses in accessing services and financial reimbursement through the Victim/Witness Assistance Program. Responsibilities include administrative support, guiding team members, processing applications and claims, and performing leadership duties such as task assignment, work review, training, and conducting internal audits to ensure quality standards.

Under general supervision, this role assists crime victims and witnesses in accessing services and securing reimbursement for financial losses due to criminal acts, in line with California’s Victim Compensation and Government Claims Board. The position involves reviewing and authorizing compensation claims for victims of violent crimes according to relevant statutes and regulations.